Patient Accounts
The Patient Accounts Department analyzes and codes charges for patient visits, hospital visits, and services (lab, xray etc.) using the documentation within the provider notes. The billing code and the charge must correlate to the precise patient diagnosis to ensure prompt payment from the insurance company. This patient specific clinical information is keyed into our Electronic Medical Record (EMR) by the provider and is automatically sent to the coding department through an interface between the Medical Record and the Practice Management (EPM) billing system. Once reviewed for accuracy, an electronic file is created and claims are submitted to the insurance company. Payments from insurance companies and patients are posted to the appropriate account. The Patient Account staff members are also responsible for generating patient statements requesting payment for the patient portion of the bill. Patient accounts also handle disability forms, Social Security requests, motor vehicle requests, attorney requests, patient requests, work injury requests and forms, termination letters, physician correspondence, Vocational Rehab forms, Family Medical Leave forms, housing authority forms, subpoenas, credit problems, and bank deposits.
Patient Accounts Dept: (503)364-1194